The face of retail has changed in recent times and high street retailers are battling the invisible threat from the internet. It is therefore more important than ever that the shoppers experience is a pleasant and memorable one and one they wish to repeat.
Whatever type of retail facility you have Glens are able to assist in creating a clean, fresh and welcoming environment for your customers. Designing bespoke service packages that evolve with your business to ensure the ever changing needs of your business are met.
Monthly audits are carried out by the regional contract manager to ensure standards are consistently high, as well as regular site visits to liaise with the client to plan future service requirements.
In addition to your service package there are a host of additional services available should the need arise, with no contractual obligation they are available as and when you require them.
24/7 Call Answering – you can always contact a team member no matter what time of day it is.
As well as scheduled services we have a reactive service and emergency response service (average response time 2 hours), to deal with unforeseen problems.
We are always there whenever you need us. Giving our clients peace of mind should an emergency situation arise, ensuring there is minimal if any disruption to your business.